Mind Your Manners
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ISBN: 978-1-85788-314-5
Managing Business Cultures in the New Global Europe
John Mole
Paperback - 266 pp. More details...
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Product Details
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Understanding the nature of cultural diversity is one thing—managing it day-to-day is quite another!
When doing business internationally, culture shock—and sometimes culture clash—is unavoidable. John Mole’s Mind Your Manners: Managing Business Cultures in the New Global Europe is a comprehensive guide that explores cultural aspects of dozens of individual European countries as they relate to global business. Now in a fully expanded and updated third edition, Mind Your Manners includes every country—from the Baltics to the Balkans—applying for membership to the European Union, the world’s biggest global market, and many others.
Based on interviews, surveys, and workshops with over a thousand managers (of fifty nationalities), Mind Your Manners describes Europe’s extraordinary political, economic, and social changes and their effects on the way we work together. New chapters on diversity, change, body language, and negotiation identify the key elements that shape the business and cultural environment of the continent, and “Euroquizzes” will test your knowledge and demonstrate the broad cultural spectrum of European nations.
More than a mere catalog, Mind Your Manners is a must-read for anyone who intends to succeed in the European Union.
“A very clever management book.”
—John Cleese
“We do not need to increase our understanding of each other’s culture[s]—fast. So buy this book and keep it in your briefcase.”
—Gay Haskins, Director General European Forum for Management Development
CONTENTS
PART ONE: ORGANIZATIONAL CULTURES IN EUROPE
The Culture Triangle
Communication
The Geography of Thinking
Organization and Leadership
Culture Clash
Merger Mania
The Mole Map
Meetings
Negotiation
PART TWO: THE COUNTRIES OF EUROPE
What is Europe?
Cultural Diversity
NORDIC COUNTRIES
BALTIC COUNTRIES
BRITISH ISLES
LOW COUNTRIES
GERMAN-SPEAKING COUNTRIES
CENTRAL EUROPE
LATIN COUNTRIES
BALKAN COUNTRIES
ABOUT THE AUTHOR
John Mole has had a varied international career, from banking in the USA and Athens to jacket potato restaurants in Russia. He is also a well-known author of comic novels, as well as It's all Greek to Me! and I Was A Potato Oligarch. For more information, please visit his website at www.johnmole.com
T Translation Rights
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